Terms and Conditions

Online shopping terms and conditions apply to all orders that you, the customer, place using this website.

These terms and conditions (the ‘Terms and Conditions’) are the terms and conditions upon which purplepatchflowers.ae (‘we/us’) make this websites at the domain names www.purplepatchflowers.ae, mobile websites, and other related subdomain websites and services (collectively, the “Websites”) available to you and any of our services which are accessible on or via the purplepatchflowers.ae Website. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Purple Patch Flowers’ website if you do not accept all of the terms and conditions stated on this page.

1. Introduction

These Terms and Conditions apply to the entire content of the website and any correspondence between us and you. Please read these terms carefully before using this website.

2. Intellectual Property Rights

Unless otherwise stated, Purple Patch Flowers and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved. You may view and/or print pages from purplepatchflowers.ae for your own personal use subject to restrictions set in these terms and conditions.
You must not:
  • Republish material from purplepatchflowers.ae
  • Sell, rent, or sub-license material from purplepatchflowers.ae
  • Reproduce, duplicate, or copy material from purplepatchflowers.ae
  • Redistribute content from Purple Patch Flowers (unless content is specifically made for redistribution).

3. User Comments

Certain parts of this website offer the opportunity for users to post and exchange opinions, information, material, and data (‘Comments’). Purple Patch Flowers does not screen, edit, publish, or review Comments prior to their appearance on the website, and Comments do not reflect the views or opinions of Purple Patch Flowers, its agents, or affiliates. Comments reflect the view and opinion of the person who posts such view or opinion.

Purple Patch Flowers reserves the right to monitor all Comments and to remove any Comments which it considers in its absolute discretion to be inappropriate, offensive, or otherwise in breach of these Terms and Conditions.

You warrant and represent that:
  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  • The Comments do not infringe any intellectual property right, including without limitation copyright, patent, or trademark, or other proprietary right of any third party;
  • The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material or material which is an invasion of privacy;
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

4. Content Liability

We shall have no responsibility or liability for any content appearing on your website. You agree to indemnify and defend us against all claims arising out of or based upon your website. No link(s) may appear on any page on your website or within any context containing content or materials that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

5. Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose, and/or the use of reasonable care and skill). Nothing in this disclaimer will:

  • Limit or exclude our or your liability for death or personal injury resulting from negligence;
  • Limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • Limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence), and for breach of statutory duty.

6. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Arab Emirates, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

7. Changes to Terms and Conditions

PURPLE PATCH FLOWERS reserves the right to revise these terms and conditions at any time as it sees fit, and by using this website, you are expected to review these terms on a regular basis.

8. Secure Payment with Telr

Purple Patch Flowers uses Telr, a secure and reliable payment gateway, to process all online transactions. By making a purchase through our website, you agree to the following terms and conditions related to the use of Telr’s services:
Payment Processing:
All payments are processed securely through Telr. We do not store any of your payment information on our servers.
Payment Methods:
Telr accepts various payment methods including credit/debit cards. The available payment options will be displayed at checkout.
Transaction Security:
Telr uses advanced encryption and security protocols to ensure that your payment information is protected.
Payment Confirmation:
Once your payment is successfully processed, you will receive a confirmation email with the details of your order.
Failed Transactions:
If your payment fails, please check your payment details and try again. If the issue persists, contact your bank or Telr support for assistance.
Refunds and Cancellations:
Refunds and cancellations are subject to our refund policy. Please refer to our refund policy for more information on how to request a refund.
9. Contacting us

We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied – we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact a customer service member of the PURPLE PATCH team, who will be delighted to answer any questions you may have.

You can either contact our customer support team at info@purplepatchflowers.ae or:
Purple Patch Flowers,
Al Warsan First,
Dubai, United Arab Emirates

Thank you for visiting Purple Patch Flowers!