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Privacy Policy

Purple Patch is committed to protecting the privacy of our website, visitors and customers.

Welcome to PURPLE PATCH FLOWERS! We value your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and safeguard your information when you visit our website www.purplepatchflowers.ae. The PURPLE PATCH team members are customers themselves of other Internet websites and fully appreciate and respect the importance of privacy on the Internet. We will not disclose information about our customers to third parties except where it is part of providing a service to you or security checks and for the purposes of customer research and profiling or where we have your express permission to do so.

Your Consent

When you sign up to PURPLE PATCH’ newsletter, you will be providing a limited amount of information which we will store in a secure environment. The data that we hold for each customer is used in order to serve better content to each customer. Below is a list detailing what kind of information we store:
Personal Information

When you use our website, we may collect personal information that you provide directly to us, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information
Non-Personal Information
We may also collect non-personal information automatically when you visit our website, such as:
  • IP address
  • Browser type
  • Operating system
  • Referring website
  • Pages you view on our site
  • Time and date of your visit

How We Use Your Information

Personal Information

We use your personal information to:

  • Process and fulfill your orders
  • Communicate with you regarding your orders or inquiries
  • Send you updates, promotions, and newsletters if you have opted-in
  • Improve our website and customer service
Non-Personal Information

We use non-personal information to:

  • Analyze and understand how our website is used
  • Improve our website functionality and user experience
  • Monitor and prevent any potential security issues

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
Service Providers:
We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Legal Requirements:
We may disclose your information if required by law or in response to valid requests by public authorities.

Security of Your Information

We implement a variety of security measures to protect your personal information. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Your Rights

You have the right to:

  • Access and review the personal information we hold about you
  • Request correction of any inaccurate or incomplete information
  • Request deletion of your personal information, subject to certain exceptions
  • Object to the processing of your personal data

 

To exercise these rights, please contact us at info@purplepatchflowers.ae.

Communication & Marketing

If you have signed up for PURPLE PATCH newsletter, we will update you on our special offers and news via e-mail or telephone.

Opt out

All PURPLE PATCH members have the option to opt-out of receiving marketing communications from us. If you do not wish to continue to receive marketing promotions from us, you should click on the link located at the bottom of the email and follow the instructions in order to be removed from all future mailing.

Cookies

Our website uses cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s systems to recognize your browser and capture and remember certain information.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. If you disable cookies, some features of our site may not function properly.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.
Contacting us

We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied – we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact a customer service member of the PURPLE PATCH team, who will be delighted to answer any questions you may have.

You can either contact our customer support team at info@purplepatchflowers.ae or:
Purple Patch Flowers,
Al Warsan First,
Dubai, United Arab Emirates

Thank you for visiting Purple Patch Flowers!